Struggling to manage the workload and not enough hours in the day?

Have you ever found yourself in predicaments like these?

Then it may be time to look at employing someone to support you?

But then find yourself asking these questions………

Letting your customers down, staff letting you down?

There can be lots of reasons why employees can let you down.

It can be for personal reasons, something going on at home
Lack of training or understanding of what’s required
They may have personality clashes with other employees or supervisors
Some people sadly have no interest …

Do you have an employee whose performance or behaviour is not acceptable in the workplace?

Do you want to know what can you can do to improve it?

There can be some very controversial and frustrating issues for businesses and managers. The injustice appears very one sided and is often where managers fall foul of correct procedures, which inadvertently may …

Have you been faced with a letter of complaint from a member of staff, not sure how to deal with it?

The grievance procedure is the only official process available to employees to inform their employer that they are unhappy at work. To avoid what can lead to substantial claims at Employment Tribunal, it is in the best interests of the business to have a procedure …

Do you have an employee not turning into work and letting you down? Do you suspect they are taking a ‘duvet day?

There is no doubt that people get sick and at times are unable to get into work, however, if a business suspects that employees are taking ad-hoc time off and abusing trust, then an absence policy and procedure will help manage the situation.